Terms of Service

By using this site, you agree to the below terms of service and thereby engage in a legal agreement with Pilates At Home (Pty) Ltd.

CONDITIONS OF TRAINING:

  • You confirm that you are in good physical condition and have no disability, impairment, or ailment preventing you from engaging in Pilates exercises.

  • If you are recovering from an injury, surgical procedure, or have a medical condition, you confirm that you have obtained your Healthcare Practitioner’s permission to engage in Pilates training.

  • You confirm that you engage in Pilates training voluntarily and at your own risk.

  • All possible precautions will be taken for your safety, however, the trainer and the company will not be held liable for any injuries or damages sustained during the program.

SCHEDULING PROCEDURE

  • All appointments can be scheduled, rescheduled, and canceled online.

  • After completing your online booking, you will receive an email confirming your appointment.

  • Appointments can be paid via EFT or requested via a payment link through the PayFast gateway. Your email confirmation will list payment methods and details.

CANCELLATION policy:

  • Due to the nature of our services and the opportunity cost involved, a 24-hour notice period is required when canceling or rescheduling sessions. This ensures that our instructors do not miss an opportunity to earn an income during the canceled time slot.

  • Late cancellations/rescheduling and missed appointments will be charged in full.

  • It is recommended that you reschedule and cancel appointments online as this will ensure that your invoice will update accordingly.

  • Note that the system will not allow you to make changes to your appointment online if you attempt to do so less than 24 hours before your appointment. In this case, you will need to contact us via email or phone (+27833781268) to advise us of the late cancellation.

INTELLECTUAL PROPERTY RIGHTS:

  • The intellectual property, registered and unregistered trademarks, names, logos, pictures, and text displayed on this website are the property of Pilates At Home (Pty) Ltd.

  • All images displayed on the site belong to and/or are licensed to Pilates At Home.